IT SPECIALIST

Posted on August 23, 2019

Cheshire County Government, New Hampshire, is looking for a full-time Information Technology Specialist with broad skills to support our mission of availability and business continuity. This position reports to the IT Director and has significant responsibility to manage and support all network, server, workstation, telephone, and office automation systems in all County departments. Your mission will be to ensure that our technology infrastructure runs properly and efficiently.
Primary duties include:
• Perform and document maintenance and management of all software, hardware, and networks
• Monitor availability of all systems and respond to security or usability concerns
• Troubleshoot operational issues rapidly to restore production systems
• Manage the setup, installation, and operation of new and existing workstations
• Respond to user assistance requests
Other duties include supporting interaction with vendors and service providers; implementing network programming, wiring, and patch panel management; maintaining inventory; and participating in research and development projects. Resourcefulness is a necessary skill in this role and you must be able to diagnose and resolve problems quickly. Time management is required to prioritize and complete assigned tasks. You should have the patience to communicate with others having different levels of technical skill, although this is not primarily a help-desk position. There is significant opportunity to learn on the job to enhance a solid knowledge of the basics.
Knowledge and experience:
• An associate degree in an IT field or equivalent knowledge of computer and network operations
• Knowledge of Windows Server administration, virtualization (Hyper-V), and enterprise-class hardware
• Experience administering Windows desktop systems in a domain environment
• Knowledge of data system networking, LAN/WAN, firewall operation, and managing devices using both GUI and CLI interfaces
• One to three years of hands-on experience in a business environment is preferred
For a complete job description and further requirements, please submit cover letter and resume to itadmin@co.cheshire.nh.us or IT Department, 12 Court Street Room 155, Keene, NH 03431. Or, contact Robert Hummel, IT Director, at 603-355-3034. EOE